- System Implementation & Maintenance: Assist with the implementation and update of systems, ensuring teams to meet operational needs. Establish standards for system operation and maintenance.
- System Operations: Oversee daily operations of computer systems, working with teams to troubleshoot and resolve issues, and optimize system performance.
- Process Improvement: Develop and update standard operating procedures (SOPs) to improve the efficiency and effectiveness of data processing.
- Data Processing Management: Manage key data processing tasks like end-of-day processing, backups, account set-ups, and report generation.
- Team Management: Supervise the data processing team, ensuring tasks are completed on time with accuracy.
- Issue Resolution: Identify and resolve system issues to ensure smooth operations.
- Workflow Coordination: Assign tasks to ensure timely and accurate completion of reports, including month-end and year-end reports for retail stores.
- Deadline Monitoring: Schedule and track data processing tasks to meet deadlines and maintain smooth operations.
- Education: Bachelor’s degree in IT, Computer Science, Business, or related field.
- Experience: 3-5 years in IT operations or data processing, preferably in retail.
- Technical Skills: Knowledge of systems, databases, and ERP systems, with experience in system maintenance and backups.
- Leadership Skills: Ability to manage a team and meet deadlines with accuracy.
- Problem-Solving & Attention to Detail: Strong troubleshooting skills and focus on accuracy in data processing.
- Languages: Proficiency in English and Mandarin (Mandarin is required for handling Mandarin data and communication).
- Immediate Availability: Able to start work immediately will be an advantage.
For fast processing, please send your resume, indicating the position and location you are applying for, current salary and expected salary to job@hai-o.com.my